SOIL SERVICES COMPANY, INC. provides professional environmental and consulting services. Due to the nature of consulting, engineering, environmental assessment, and professional analysis services, refunds are governed by the following policy.
Consulting Services
Fees paid for completed consulting work, field inspections, site visits, soil evaluations, mapping, permitting assistance, research, and professional analysis are generally non-refundable.
Project Deposits
Deposits may be required before scheduling services. Deposits compensate for project planning, scheduling, administrative preparation, and resource allocation. Deposits may be non-refundable unless otherwise stated in writing.
Cancellations
Clients requesting cancellation before work begins may request review for partial refund eligibility. Refund determinations are made solely at the discretion of SOIL SERVICES COMPANY, INC.
Completed Services
Once professional services have been completed, delivered, submitted, or performed, refunds will not be issued.
Delays
Project timelines may vary due to:
- Weather
- Regulatory review
- Site access limitations
- Permit agencies
- Third-party delays
- Environmental conditions
Such delays do not automatically qualify for refunds.
Client Responsibilities
Clients are responsible for:
- Providing accurate property information
- Site access
- Timely communication
- Required documentation
Failure to provide necessary information may affect project scheduling and refund eligibility.
Disputes
Clients with billing concerns should contact us promptly. We strive to resolve disputes professionally and fairly.
Chargebacks
Unauthorized chargebacks may result in suspension of services and collection actions where permitted by law.
Modifications
We reserve the right to modify this Refund Policy at any time.
Contact Information
SOIL SERVICES COMPANY, INC.
5804 Route 87
Forksville, PA 18616
Phone: 570-750-1002
Email: support@soilservicescompanyinc.com